Privacy Policy

Who we are

We are a Computer Accessories Technology company, focusing on computer accessories, peripherals and parts.

Our website address is: https://www.oxhorn.com.au.

We are committed to protecting and maintaining your privacy and we are bound by the Australian Privacy Principles (APPs) and Privacy Act 1988 (Cth) (Privacy Act). As part of our business operations we may collect your personal information. This Privacy Policy describes the type of personal information we may collect and how we use, hold and disclose this personal information.

What personal data we collect and why we collect it

The type of personal information the Oxhorn.com.au collects will vary depending on the nature of your dealings with us. We only collect personal information that we need for our business activities, or which is volunteered to us. In general, the type of personal information we collect and hold could include (but is not limited to) your name, address (postal and email), contact details, geographic location (including your suburb or post code), gender, payment details, and transaction details relating to your use, enquiry or purchase of our products and services (or of those promoted by us) and any preferences you tell us about. We may collect your personal information via our websites, applications, chatbots and other digital services or over the phone , when you email or write to us, when you subscribe to our services, when you attend an event or program run by us or when you participate in any of our shows or participate in a survey, questionnaire, competition or other marketing campaign run by us and/or our partners.

In order to access some of our services and products, you will be asked to register with us by providing us with certain information about you which we refer to in this Privacy Policy as your Oxhorn.com.au Account. As part of creating your Oxhorn.com.au Account, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate e-mail address. Your account may, in some cases, also be created using your log-in details to third party platform providers like Facebook or Google. By signing in on one of our digital services, you may be automatically signed into other digital services that use your Oxhorn.com.au account.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

We also collect anonymous usage data about your browsing activity on the Oxhorn.com.au via various tracking technologies (for example, via cookies, tags, pixels). Our third party service providers may also collect anonymous usage data on the terms of their privacy policies which will be disclosed to you where relevant. This anonymous usage data may be used to identify your device on third party digital services where we have an arrangement in place to serve ads on those third party digital services. We may also collect anonymous usage data from third party digital services. One of the reasons we collect usage data is to display to you more relevant advertisements or content on the Nine Group network and also on third party digital services.

Tracking technologies contain information that can later be read by a web server in the domain that issued the tracking technology to anonymously identify your device. We use the following types of tracking technologies:

  • Strictly necessary tracking technologies. These are tracking technologies that are required for the operation of our digital services. They include, for example, tracking technologies that allow you to sign in and use our services and remember you when you sign in to secure areas of our digital services.
  • Analytics tracking technologies. These tracking technologies allow us to recognise and count the number of visitors and to see how visitors move around our digital services. Some of the tools we use only provide us with information about trends and aggregate user behavior. Other tools we use enable us to see how each visitor engaged with our digital services. For example, we will be able to see what you clicked on and how you navigated through our digital services. We use this information to better understand how our visitors use our digital services, so that we may make the necessary improvements to enhance our visitors’ experience in the future. We do not attempt to identify you with this information.
  • Functionality tracking technologies. These are used to recognise you when you return to our digital services and they allow us to personalise our content for you, for example, by remembering your preferences.
  • Advertising tracking technologies. These tracking technologies record your visit to our digital services, the pages you have visited and the links you have followed. We will use this information to make our digital services and the content and advertising displayed on it more relevant to your interests. We also use this information to determine the effectiveness of advertising campaigns. We may also share this information with third parties for this purpose. We also permit advertisers to embed their own tracking technologies in their own advertisements. Generally, advertisers will embed tracking technologies in their own advertisements to monitor the performance of their advertising campaign.
  • Measurement tracking technologies. We also permit third party service providers to embed tracking technologies on our digital services to assist them to provide measurement and analytics services in relation to the use of our digital services.
  • Social media tracking technologies. We use these tracking technologies when you connect and share our content and information using a social media sharing button or “like” button on our digital services to keep track of the way end-customers engage with and share our content. The social network will record that you have done this and this information may be linked to their targeting/advertising activities.

How will we use or disclose your information?

We only use or disclose personal information for the primary purpose for which we have collected it, or for another related secondary purpose, unless you have provided your consent for us to use it for another purpose. We may use or disclose your personal information for the following primary purposes:

  • contacting and/or communicating with you because you have requested to be part of a television or digital program (including by way of studio audience) or an on-air programme or have provided information about a news story or provided content for publication on our digital services;
  • enabling on-air presenters to appropriately address you and/or communicate with you (whether during live programming or otherwise), know the subject matter of your call, whether you’ve called previously, contact you if your call drops out and/or if further information is required about your call;
  • enabling us to prepare off-air for programs or news or lifestyle stories or articles;
  • conducting competitions or promotions either ourselves or for selected third parties such as our sponsors or advertiser customers;
  • for recruitment purposes, where you have shared personal information with us as part of a job application;
  • for matters relating to your participation in any program including to ensure that you are qualified to participate and your ongoing health and safety;
  • to provide to third party advertisers or sponsors of programs where you are providing talent services;
  • to provide it to other specific third parties you have authorised us to disclose it to including finance brokers, agents and car dealers to contact you in relation to an enquiry submitted to our Drive business;
  • communicating with you, including by email, mail, chat, SMS or telephone in connection with our products and services and/or verifying your identity for these purposes;
  • operating and improving our digital services and providing you with more effective customer service;
  • allowing you to sign in or otherwise access products and/or services owned by the Oxhorn.com.au;
  • making our digital services easier to use by eliminating the need for you to repeatedly enter the same information, allowing you to access protected parts of our digital services and/or allowing you to comment on content displayed on our digital services;
  • providing you with news and information about our products and services or those of our partners (including by direct marketing to you and sending you newsletters, product surveys and special offers);
  • sending you marketing and promotional material about other products and/or services of the Oxhorn.com.au or our partners that we consider you may be interested in;
  • conducting a credit check of your business as part of setting up a Oxhorn.com.au credit account;
  • conducting business process functions and other administrative functions for the operation of our digital services and/or our business;
  • performing quality control, product development, customer research and other types of research and analysis aimed at improving our products, services and technologies;
  • displaying content and advertising that are personalised and customised to your interests, preferences and experiences, including by using aggregated information and data received from across the Oxhorn.com.au services and from third parties;
  • investigating any complaints about or made by you or assisting the police or any regulatory body to do so, or if we have reason to suspect that you are in breach of the terms and conditions of any of our products and services or that you are or have been otherwise engaged in any unlawful or prohibited activity;
  • sharing your personal information with the police and/or an appropriate government or community organisation if we consider you may be at risk of causing serious harm to yourself and/or a third party/s or would otherwise benefit from being contacted by the government or community organisation in relation to mental health information and/or support;
  • sharing with our employees, related bodies corporate, joint venture entities, partners, contractors or external service providers to fulfil any of these purposes. External service providers may include (without limitation) web hosting providers, IT systems administrators, production companies, casting agents, mailing houses, newsagents, couriers, payment processors, photographic analysers, data entry service providers, outsourcing service providers, debt collectors and professional advisers; and/or
  • using personal information as otherwise required or permitted by any applicable law (including the Privacy Act).

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We understand that the security of your personal information is important. It is our policy to ensure that all Oxhorn.com.au employees understand and take reasonable steps to keep your personal information secure and only use it in accordance with this Privacy Policy. Once collected, we may hold your personal information in a number of different formats, including (but not limited to) software programs (located both onsite and offsite, including in the cloud), databases, filing systems, in offsite backup storage and in other similar technology. We take all reasonable steps to protect your personal information (and your anonymous usage data) and to keep it secure from loss, unauthorised access, modification, disclosure, interference or other misuse and we have appropriate controls in place to limit who in the Oxhorn.com.au can view, access and/or use your personal information and anonymous usage data.

We also impose strict requirements of security and confidentiality on all third parties (for example, those who provide us with technology services) as to how they store, handle and deal with the personal information and anonymous usage data that we hold.

Contact Us

If you have any questions regarding this Privacy Policy, complaints regarding how we handle your personal information or our tracking and targeting policies or if you would like to make an access request, please contact us via email at supports@oxhorn.com.au.